QualityReport2020

Patient Experience

In addition to providing the highest quality clinical care, Shriners Hospitals for children strives to deliver the best experiences for our patients and families. Our team of caregivers provides compassionate wrap- around care for children with specialized health care needs. Our hospitals have been nationally recognized for excellence in patient and family satisfaction. Our hospitals rank in the 99th percentile for inpatient and outpatient and family experience when compared to other pediatric hospitals nationwide.

Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100, the average score of respondents when asked if they would recommend our hospitals/medical centers to others.

| THE MOST AMAZING CARE 20