Annual Report 2023-2024

proudly providing innovative, Compassionate Care telehealth opportunities and community affiliations. Our goal is to have 200 such access points by 2035. We’ve set up new telehealth capabilities to help us reach more children in Canada, and we’ve opened two new clinics in Mexico, with another to come. Our international outreach efforts are stronger than ever. To help children as they grow older, we launched the Young Adult Transition in Care program, which enhances and improves our support of patients as they move from pediatric to adult healthcare by working together and leveraging our resources as a system. Finding appropriate, high-quality medical care for adults with complex conditions can be a challenge. We want our patients to go on to live healthy, successful lives, so we are creating new and improved pathways and resources as kids “graduate” from our care. To help us provide the best care we can, we’re also investing in our infrastructure and evolving how we work. Our move to the Epic electronic health records system is progressing with great success. With our medical group we’re increasing access to care, ensuring our physicians may work as part of a single system and standardizing best practices systemwide. Thank you for being a part of this incredible year. I am inspired to work alongside you as we continue to offer hope and healing to children everywhere. Sincerely, John P. McCabe Executive Vice President Shriners Children’s 23

A MESSAGE FROM THE EXECUTIVE VICE PRESIDENT Thank you all for your continued efforts and support of Shriners Children’s. Working together with you to pursue our mission of changing and improving the lives of children and families is an honor and a privilege. I’m pleased to report we are continuing to make progress on our goals as expressed in Vision 2035, our long-range plan for patient care. It’s our roadmap for providing access to high-quality care for more children in more places, closer to where they live, in a cost-effective manner, far into the future. With so many changes in the healthcare landscape, we engaged the services of a consultant again this year to help us ensure we are on track to pursue our mission and vision. What we learned is that we’ve got the right destination in mind: To provide high-quality care for more kids in more places, more efficiently. However, the road we take on this journey will evolve. Not a hard turn, more of a gradual shift of the steering wheel. We’re going to build on our successes, continuing to provide innovative wrap-around care, conducting innovative research and offering more education to medical professionals domestically and around the world. In addition, we’re going to continue to create many more places to obtain care — through our facilities, secondary locations, domestic and international outreach efforts and clinics,