SHCMAQualityReport2020

FOCUSED™ on Nursing Excellence

To mark the 200th anniversary of Florence Nightingale’s birth, the World Health Organization has designated 2020 as the Year of the Nurse and Midwife. Florence Nightingale, the founder of modern nursing is described as a public health pioneer who addressed the link between poor hospital sanitation and the high mortality rate among wounded soldiers during the Crimean War of 1854. Nightingale, while serving as a nurse at the Barrack Hospital in Istanbul, established standards of care, which decreased the mortality, rate during her tenure from near 60% to approximately 1%. These practices, hand washing, sanitizing surgical tools, regularly changing bed linens, and making sure all wards were clean; remain as fundamental structures and processes in modern health care and influence current quality metrics such as hospital acquired infections, surgical site infections and antibiotic resistant organisms. Throughout our system, unsurpassed quality care is provided for each patient within our hospitals, ambulatory surgical centers and clinics. Our nurses lead at every level through direct patient care and beyond, focusing on quality monitoring and ongoing improvement. Shriners Hospitals for Children is FOCUSED™ on nursing and patient care excellence and we are proud of the interprofessional collaborative practices which focus on patient safety, quality improvement and exceptional outcomes. As we celebrate Florence Nightingale’s bicentenary, (and Shriners Hospitals for Children’s nearly 100 years of service) we remember all she has contributed to nursing, evidence-based practice and quality outcomes.

95% patient satisfaction

91%

of our nurses report they have sufficient time to provide the best care to their patients and families in their clinical areas

76%

of our nurses hold a Bachelor’s degree

Our Model of Care for Clinical Service

amily and patient-focused care

pen communication

ollaborative nderstanding and compassionate

xpertise and education afe and seamless

riven by research and best practices

2019 OUTCOMES REPORT | 21