SHCMAQualityReport2020

outcomes REPORT

Shriners Hospitals for Children has succeeded in restructuring the clinical encounter by gathering patient-reported outcomes (PRO) questionnaires in order to obtain information from our patients about what is most meaningful to their quality of life. Using iPads and other technology, we ask patients questions, and gather information about their mobility, upper extremity function, quality of relationships, and how pain interferes with daily activities. Physicians rely on this information to link clinical variables with health-related quality of life. Since this initiative began in December 2016, we have 12 Shriners Hospitals for Children locations using the technology and have collected over 71,000 questionnaires. This information provides crucial patient information to clinicians that is obtained outside of the traditional hospital/clinic environment, supports patient and provider interaction and helps promote health literacy in our patients and their families. We are improving patient outcomes while delivering more personalized care.

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