AnnualReport2021

f NURSING REPORT

A MESSAGE FROM OUR CHIEF NURSING OFFICER

well as three corporate managers and directors at home office. Each of these individuals brings fresh and contemporary experience to their respective areas of responsibility. Together, all strive to create and support the culture of innovation and collaboration needed to successfully transform our care and models of care delivery. In the pages to follow you will read a few examples exemplifying these efforts. In closing, I want to stress that our greatest strength is our people and their commitment to our mission. As chief nursing officer, I am proud to honor the nurses and the patient care services staff throughout our system for their dedication, as well as for always placing the care and safety of our patients above all else. This year I conclude 30 years of professional nursing practice with Shriners Hospitals for Children. I want to thank you, nobles, ladies and staff, for the pleasure and opportunity to do my best work for the children entrusted to our care. Having started my Shriners Hospitals career as a staff nurse in the burn ICU at the Boston hospital and concluding as your chief nursing officer, being part of Shriners Hospitals for Children has truly been a gift.

has risen to this challenge extremely well and continues to excel. We have learned how to share a smile or identify the face hidden behind an N-95 mask and eye protection, feel the true meaning and warmth of a comforting hand now enclosed in gloves for even the briefest encounter, and how to communicate the strength of an embrace while respecting social distance.

“As chief nursing officer, I am proud to honor the nurses and the patient care services staff throughout our system ... "

The public learned what we have known for many years from working in environments where facemasks have been routine – to focus on the eyes above the mask to see the kindness, the concern and the deliberate focus. The COVID-19 pandemic has not defined nor derailed nursing and patient care services from our focus on the future, emphasizing professional education, interprofessional collaboration, innovation and systemness. We welcomed five directors of patient care services/nurse executives to our health care system this past year, as

To say this has been a challenging and unforgettable year for all, including nursing and patient care services personnel, is an understatement. Because of the pandemic, we have been, and continue to be, challenged as health care providers to meet the most basic cornerstones of our profession and demonstrate compassion and earn the trust of children, parents and each other, in new ways. The most basic needs of the human condition necessitated innovative approaches. As your chief nursing officer (CNO), I truly believe our team

Thank you!

Marjorie McEttrick-Maloney, RN, BSN, MPA/H Chief Nursing Officer Shriners Hospitals for Children

FUN e FELLOWSHIP

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