2020 Outcomes Report Portland Shriners Hospital

A message fromour leadership

Welcome to the Shriners Hospitals for Children - Portland 2020 Annual Outcomes Report. While the novel virus COVID-19 epidemic in 2020 will be long remembered, Shriners Hospitals for Children - Portland is no stranger to facing the challenges of epidemics. Established in Portland over 96 years ago, our hospital initially answered a community and nation-wide calling to address the needs of children affected by the polio epidemic. Throughout the COVID-19 epidemic, our hospital remains a safe place for all children and teens with bone and muscle conditions to receive outstanding pediatric orthopaedic care. With expanded telehealth services and outreach clinics, Shriners Hospitals for Children - Portland continues to provide reliable, high-quality care throughout Oregon, Washington, Idaho and Alaska. As a premier pediatric orthopaedic institute, our basic science and clinical research teams have advanced the knowledge in pediatric orthopaedics resulting in innovative treatments. Currently, our clinical research team is conducting several drug trials for patients with specific neuromuscular conditions. Our entire team is committed to improving patient outcomes and providing excellent value. We are delighted to report that our awards for quality and patient satisfaction continued in 2020. Most notably, we are now ranked by U.S. News and World Report as one of the top pediatric orthopaedic hospitals in the nation. In late 2020, we won another Press Ganey Award for our continued outstanding patient experience. I am honored to share with you our second Annual Outcomes Report for 2020. We hope that you will share this report with your family, friends, physicians, and even employer health plans. As always, we welcome your comments and feedback.

Welcome to our 2020 Annual Outcomes Report. Although this has been an unpredictable and eventful year, we have managed to remain successful as the premier pediatric musculoskeletal subspecialty hospital in Oregon, providing the highest quality care in the Pacific Northwest. Whether for scoliosis, hip dysplasia, clubfeet, sports injuries, or countless other conditions, our comprehensive wrap-around care is focused on the child, striving to achieve the best possible outcome for themselves and their family. The Portland Shriners Hospital combines the largest number of pediatric board certified orthopaedic surgeons in the Pacific Northwest, each with subspecialized training to treat your patient’s specific problem, with board certified pediatric anesthesiologists, award winning nursing staff, therapists, technicians, world-renowned researchers and more. In addition, we have the only clinical motion analysis laboratory for children in Oregon. Our staff is prepared to serve children from all over the Pacific Northwest and abroad in a family- centered environment. I invite you to browse this report and look forward to serving your patient in the future.

Sincerely, Robert M. Bernstein, M.D. Chief of Staff

Sincerely, Dereesa Reid, MBA Hospital Administrator

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Shriners Hospitals for Children — Portland

2020 Annual Outcomes Report